Delivery & Return
Free delivery available on 1000s of products over $1000. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options
We understand the importance of convenience and reliability when it comes to delivery. That's why we offer a range of delivery options to suit your needs. Whether you require standard shipping for cost-effective delivery within a specified timeframe, expedited shipping for faster delivery, or white glove delivery for professional installation and setup, we've got you covered. With our trusted delivery partners, you can rest assured that your order will be handled with care and delivered to your doorstep in a timely manner.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
If you're not completely satisfied with your purchase from Spa Solution Store, you can exchange or return it within 15 days of purchase. Contact our customer service team to initiate the process. Items must be unused and in their original packaging. Return shipping costs may apply, unless the product is defective or damaged upon arrival. Your satisfaction is our priority.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Spa Solutions Store by Sauna Dekor ;
- warranty document;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Delivery times vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 20 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
We offer a hassle-free exchange or return policy within 20 days of purchase. Items must be unused and in their original packaging. Please note that return shipping costs may apply.
Yes, we offer installation services for select products. Please contact our customer service team for more information and pricing.
Next-day delivery is subject to stock availability and must be confirmed by our sales representative. Please note that availability may vary based on the delivery location.
You can contact our customer service team by phone at +90532 581 08 77Â by email at info@saunadekor.com, or through the contact form on our website. Our team is available [days and hours of operation] to assist you with any questions or concerns.
