Privacy Policy

WHO WE ARE

At Spa Solutions Store (“we,” “us,” or “our”), we are dedicated to safeguarding your personal information with the highest standards of privacy and security. This privacy notice explains your rights and our obligations, detailing how, why, and when we process your personal data in compliance with relevant data protection regulations and laws.

Our headquarters is located at Ziya Gökalp Metal İş Sanayi Sitesi Yolu 20. Blok No:17 19, 34490 Başakşehir/İstanbul , and we are a company registered in Turkey under company number 7530587794. We are registered with the Information Commissioner’s Office under registration number 7530587794, and we act as the data controller when processing your data. For any privacy-related concerns, you can reach out to our designated Data Protection Officer/Appointed Person, John Ayk, email at info@saunadekor.com.

 

INFORMATION THAT WE COLLECT

  • We are committed to collecting only the personal data necessary to meet our legal, statutory, and contractual obligations and to provide you with our top-tier products and services. We do not process your information in any manner other than as specified in this notice.

    Personal data we may collect includes:

    • Name
    • Date of Birth
    • Home Address
    • Personal Email
    • Business Email
    • Home Telephone Number
    • Mobile Telephone Number
    • National Insurance Number
    • Passport Number
    • Driver’s License Number
    • Special Category Data (e.g., health/medical information, details about religion, sexuality, etc.)

    We gather information through:

    • Online forms
    • Website orders
    • Employment CVs

     

HOW WE USE YOUR PERSONAL DATA (LEGAL BASIS FOR PROCESSING)

  • We handle your privacy with the utmost seriousness and will never disclose, share, or sell your data without your explicit consent, unless required by law. We retain your data only as long as necessary for the purposes outlined in this notice. Should you consent to receiving promotional offers and marketing from us, you can withdraw this consent at any time.

    Our purposes and reasons for processing your personal data include:

    • Fulfilling a contract or providing a service to ensure orders are completed and sent to your preferred address.
    • Storing your personal data to meet our legal obligations for business accounting and tax purposes.
    • Occasionally sending you marketing information deemed beneficial to you as a customer and in our legitimate interests. This information will be non-intrusive.

YOUR RIGHTS

You have the right to access any personal information that Sauna Dekor Spa Solutions processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data
  • The source of the data if not collected directly from you

If you believe we hold incomplete or inaccurate data about you, you have the right to request correction or completion. We will strive to update your information promptly unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request the erasure of your personal data, to restrict processing, and to object to any direct marketing. Additionally, you have the right to data portability and to be informed about any automated decision-making processes we may use.

For any requests regarding the above rights, we may ask you to verify your identity to ensure your data’s security.

SHARING AND DISCLOSING YOUR PERSONAL INFORMATION

We will not share or disclose your personal information without your consent, except as specified in this notice or where legally required. We use third-parties to provide various services and business functions; all controllers acting on our behalf only process your data according to our instructions and comply fully with this privacy notice, data protection laws, and other appropriate confidentiality and security measures.

 

SAFEGUARDING MEASURES

Spa Solutions Store prioritizes your privacy and implements rigorous measures to protect your personal data. Our comprehensive security measures include SSL, TLS, encryption, pseudonymization, restricted access, IT authentication, firewalls, and anti-virus/malware protocols to prevent unauthorized access, alteration, disclosure, or destruction.

 

TRANSFERS OUTSIDE THE EU

While personal data in the EU is protected by the General Data Protection Regulation (GDPR), other countries may not offer the same level of protection. Sauna Dekor Spa Solutions ensures that any transfer or storage of personal data outside the EU is conducted with adequate safeguards in place to protect your data.

 

CONSEQUENCES OF NOT PROVIDING YOUR DATA

You are not obligated to provide your personal information to Sauna Dekor Spa Solutions; however, without this information, we may be unable to offer some or all of our services.

 

HOW LONG WE KEEP YOUR DATA

Spa Solutions Store retains personal information only as long as necessary and in line with strict review and retention policies. Under Switzerland tax law, we must keep basic personal data (name, address, contact details) for at least 5 years, after which it will be securely destroyed.

Where you have consented to us using your details for direct marketing, we will retain such data until you notify us otherwise or withdraw your consent.

 

MARKETING CONSENT

From time to time, Spa Solutions Store would like to contact you with details of products, services, and promotions. If you consent to us using your contact details for this purpose, you can modify or withdraw your consent at any time using the opt-out/unsubscribe options or by contacting Spa Solutions Store directly.

 

LODGING A COMPLAINT

Spa Solutions Store processes your personal information in compliance with this privacy notice and relevant data protection laws. If you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Spa Solutions Store
Tappersweg 8, 2031

ET Haarlem, Netherland

Information Commissioners Office
Ziya Gökalp Metal İş Sanayi Sitesi Yolu

20. Blok No:17 19, 34490 

Başakşehir/Istanbul